๐Ÿ‡ฎ๐Ÿ‡ณ เคญเคพเคฐเคค เคธเคฐเค•เคพเคฐ เคชเค‚เคœเฅ€เค•เฅƒเคค เคฏเฅ‚เคจเคฟเคฏเคจ / Govt. Regd. Trade Union No. 3768/1998 (Under Trade Union Act 1926)  |  BRMGSS Official Portal
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Bharatiya Railway

Mall Godam Shramik Sangh

เคญเคพเคฐเคคเฅ€เคฏ เคฐเฅ‡เคฒเคตเฅ‡ เคฎเคพเคฒ เค—เฅ‹เคฆเคพเคฎ เคถเฅเคฐเคฎเคฟเค• เคธเค‚เค˜  |  BRMGSS

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Home » Privacy Policy

Privacy Policy

Official Privacy & User Data Protection Policy for BRMGSS LMS Mobile Application (Package: com.brmgss.org)

Google Play Compliant Last Updated & Effective: 1st October 2026
Support Desk

This Privacy Policy describes how Bharatiya Railway Mall Godam Shramik Sangha (BRMGSS) (“we”, “our”, or “us”) collects, uses, processes, stores, and protects personal and sensitive user data when you access or use the BRMGSS LMS mobile application (Application ID: com.brmgss.org).

By downloading, registering, or using the BRMGSS LMS application, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not install or use our application.

1 About Us & Application Scope

Bharatiya Railway Mall Godam Shramik Sangha (BRMGSS) is a registered national trade union and welfare body representing railway goods shed workers (Mall Godam Shramik) across Indian Railways zones and divisions.

The BRMGSS LMS mobile application is designed specifically for registered members, goods shed workers, field enrollment officers, and administrators to facilitate digital membership records, identity verification, welfare claims, and organizational communications.

2 Information We Collect

We collect only the information strictly necessary to provide official membership, verification, and union welfare services:

A. Personal Identification Data
  • Full Name, Father's / Guardian's Name.
  • Date of Birth, Gender, and Blood Group.
  • Mobile Phone Number, Residential Address, District, and State.
  • Government Identification: Aadhaar Number (used for identity verification, preventing ghost worker registrations, and statutory welfare compliance).
  • Bank & Nominee Information: Nominee Name, Relationship, Bank Account Number, and IFSC Code (used exclusively for union social security, emergency assistance, and welfare benefits disbursement).
B. Railway Goods Shed & Employment Details
  • Railway Zone, Division, and Goods Shed (Godown) Location.
  • Worker Category and Assigned Designation.
  • Union Membership ID, Application Number, and Identity Card / Green Card status.
C. Photos, Biometrics & Face Liveness
  • Profile Photos: Captured to generate official union identity cards (Digital ID / Green Card).
  • Face Liveness Verification: The application uses on-device camera-based real-time face liveness detection to ensure that the worker being registered or verified is physically present and to prevent identity theft or duplicate submissions.
D. Device & Technical Information
  • Device model and operating system version.
  • Unique device identifiers and IP address.
  • Application diagnostic and crash logs strictly for security, bug fixing, and performance optimization.

3 Device Permissions and How They Are Used

In accordance with Google Play Developer Policies, the BRMGSS LMS application requests the following runtime permissions strictly for user-consented, functionality-driven purposes:

Runtime Permission Explicit Purpose & Usage
CAMERA
(android.permission.CAMERA)
Required to capture the member's profile photograph and execute the interactive AI Face Liveness Verification challenge. The camera is activated only while you are actively taking a photo or completing verification. We do NOT record background video or access the camera without explicit user action.
STORAGE / MEDIA
(Read Images & Documents)
Required when a worker or field officer selects and uploads supporting documentation (such as Aadhaar card photocopy, bank passbook copy, or existing union certificate) during the 8-step registration wizard or profile edit.
INTERNET & NETWORK STATE
(INTERNET, ACCESS_NETWORK_STATE)
Required to securely communicate with the official BRMGSS cloud servers, verify membership status, and sync offline registration entries.

4 Offline-First Architecture & Data Synchronization

Due to the remote locations of many railway goods sheds with intermittent internet connectivity, the BRMGSS LMS app incorporates an offline-first storage mechanism. When an officer conducts field registrations without an active internet connection:

  • Data is stored locally in an encrypted on-device database.
  • Once internet connectivity is restored, the data is securely synchronized via encrypted HTTPS/TLS protocols to the central BRMGSS servers.
  • Locally queued temporary data is purged or marked completed following successful cloud synchronization.

5 How We Use Your Information

We use the collected information solely for legitimate union administration, member welfare, and security purposes, including:

  • Authenticating members, field officers, and administrators.
  • Issuing and validating official BRMGSS Membership IDs, Green Cards, and welfare certifications.
  • Verifying genuine worker identity and eliminating duplicate or unauthorized registrations.
  • Facilitating welfare assistance, accidental insurance claims, and union benefit distribution.
  • Communicating vital union notices, railway circulars, and membership renewal updates.
  • Enforcing application security through App PIN lock and role-based access management.

6 Data Sharing and Disclosure (No Commercial Sale Policy)

Zero Commercialization Policy: BRMGSS strictly protects member confidentiality. We do NOT sell, rent, monetize, or broker your personal information to third-party commercial entities, marketing agencies, or advertisers.

Your data is shared exclusively in the following limited circumstances:

  • Authorized Union Leadership: Disclosed only internally to verified Zone and Division leadership responsible for worker welfare.
  • Statutory Compliance: Shared with authorized government, labor, or railway authorities strictly when mandated under applicable Indian labor and trade union laws.
  • Banking & Payment Partners: Bank account details are shared strictly with certified banking/payment processing partners solely for disbursing approved welfare funds or claims.

7 Data Security and Protection

We implement robust physical, administrative, and technological security safeguards to protect your personal data:

  • Encryption in Transit: All communications between the mobile application and our servers are encrypted using modern HTTPS / TLS 1.3 cryptographic protocols.
  • Access Control: System access is governed by strict Role-Based Access Control (RBAC) and two-factor/PIN security.
  • In-App PIN Protection: Users can configure a custom security PIN inside the app to prevent unauthorized access if the mobile device is lost or shared.

8 Data Retention Policy

We retain member records for as long as the individual maintains active membership or affiliation with Bharatiya Railway Mall Godam Shramik Sangha, and as required to satisfy legal, statutory, accounting, or union welfare reporting requirements. When data is no longer necessary, it is securely archived or permanently deleted.

9 User Rights & Account/Data Deletion Request

Right to Eradication & Account Deletion

Under Google Play User Data policies, every registered user has the right to access, correct, or request the complete deletion of their account and associated personal data.

How to Request Account & Data Deletion:
  1. Send an email to contact@brmgss.org or grievance@brmgss.org with the subject line: “Account Deletion Request - BRMGSS LMS”.
  2. Include your Full Name, Registered Mobile Number, and Member ID / Application Number (if known).
  3. Alternatively, you may submit a signed written request in person or by registered post to our Head Office address.

Processing Timeline: Upon verification of your identity, your account credentials, profile photograph, and uploaded documents will be permanently purged from our active databases within thirty (30) days, except for statutory records required to be preserved under applicable Indian labor and trade union regulations.

10 Children's Privacy

The BRMGSS LMS application is exclusively intended for adult railway labor and union workers (aged 18 years and older). We do not knowingly solicit, collect, or process personal data from children under the age of 18. If we discover that a child has provided us with personal information, we will immediately delete such data from our systems.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. Any modifications will be posted directly on this page with an updated “Last Updated” date.

12 Contact & Grievance Redressal

If you have any questions, concerns, feedback, or grievance regarding this Privacy Policy or our data handling practices, please contact our Grievance Officer:

Bharatiya Railway Mall Godam Shramik Sangha (BRMGSS)
Head Office Address
D-86, Sahyog Vihar, Uttam Nagar,
New Delhi – 110059, India
Official Helpline
011-25332828
(Monโ€“Fri, 10:00 AM โ€“ 5:30 PM IST)
Official Website
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BRMGSS
Official Worker Union